Showing posts with label Technology. Show all posts

Friday, December 9, 2022

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Track Your Health


1. How do you know when you are not in good health? What are the first signs that you might be coming down with something?

2. Is your health your responsibility alone, or are there other stakeholders involved e.g. an annual check-up at the doctor's for the purposes of health insurance?

3. What technology do you use to monitor your health? Do you have a thermometer, or a blood pressure monitor? Do you have any wearable technology that measures the number of steps you take, heart rate, or blood sugar? If not, would you consider using them? Are they necessary?

4. In terms of privacy, do you think your health should be the concern of your employer?

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Read article hereTrack Your Health

5. What is your reaction? Do you think that the Cleveland Clinic is right to increase health insurance premiums to staff members who don't participate in "wellness programmes"? Do you think that questioning employees on their marital status is appropriate, or is it justified in an age where data collection is the norm?

6. Which of the following questions would you object to if they were part of a workplace questionnaire?

a) Do you plan to start a family?

b) Have you recently been through a divorce?

c) Which social groups do you belong to?

d) How many units of alcohol do you consume in a week? 

Is there a less confrontational way of finding out this information?

7. If you were offered a position with your 'dream' company and they asked such questions, would you go there or walk away?

8. How would you describe the attitude of the author of the article? Is she hostile towards this type of monitoring? Do you not think that in an age where everything can be measured, there is nothing sinister here, and that if anyone's privacy has been infringed, it can be taken into account by an understanding employer?

9. Does your country have any legislation on the recording and usage of your health data? If not, should it? In the UK, most (all?) data is anonymised before being given to third parties involved in research - isn't this enough to safeguard your privacy?

10. Shouldn't employment healthcare be a win-win situation for both employer and employee? Healthcare costs were reduced for BP (see article) and Bates College employees lost weight using wearable trackers. Why would we push back on something that is designed to make us healthier?

11. Does your employer provide healthy food options in its canteen/restaurant? Does it offer gym membership? Are there any facilities for showering at your workplace? If your company proposed a treadmill desk, would you or your colleagues use them? Would peer pressure be enough for you to use/not use them?

12. Do you agree that what is driving the desire to monitor employees is 'big tech' companies, and not necessarily employers seeking to reduce costs? (After all, humans have been employees for thousands of years without the need for intrusive monitoring)

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Situation

In an effort to reduce employee absenteeism through ill health at AndrewCorp, the CEO (your teacher) wants to introduce wearable health trackers to the workforce as a means of improving productivity and employee health. As the chief representative of said employees, make your concerns known to the CEO.

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Discuss quotes

“He who knows others is wise; he who knows himself is enlightened.”

― Lao Tzu

"A consultant starts by offering a 'solution' and creates a problem.”

--- Nassim Taleb 

"The difference between technology and slavery is that slaves are fully aware that they are not free."

--- Nassim Taleb

"Civilization advances by extending the number of important operations which we can perform without thinking of them."

--- Alfred North Whitehead

“If you read someone else's diary, you get what you deserve.”

― David Sedaris

Student Handout PDF: Track Your Health

Photo: Pearlsband


Monday, June 20, 2022

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Amazon Delivery Robots


1. How easy is it to walk down the street in your capital city? Are there any pedestrianised areas? What happens if you walk too slowly? (in New York, it can lead to arguments) What would you change?

2. Should there be 'texting lanes' for mobile users? What etiquette rules are there/would you like to see?

3. Which of the following annoy you the most?

a) People suddenly stopping.

b) Groups filling the width of the path when walking.

c) Having your heels stepped on.

d) Dogs wandering even though they are on a lead.

e) People standing in the middle of the walkway talking.

4. What options are open to you for receiving your online orders? Do you need a more convenient way of accepting/getting deliveries? Can technology provide a solution to this?

Read article hereAmazon Delivery Robots Reading

5. If you saw an Amazon Scout rolling down your street, what would be your reaction?

a) I'd ignore it and carry on my way.

b) I'd film it on my phone and share it with friends.

c) I'd kick it/attempt to open it/block its path.

6. Do you think that these robots will 'clutter' the pavements?

7. What will be the effects on the following people?

a) delivery boys

b) pedestrians/other road users

c) small-time crooks

d) small fast-food providers

e) consumers

8. Can these robots be used anywhere, or will they be restricted to wealthy, well-planned neighbourhoods?

9. Is Amazon being naive here? Boris bikes (London), Velo'libe (Paris) both show that the general public do not respect other people's property, and that the most likely outcome for these robots is that they will be waylaid/vandalised. Do you agree?

10. Do local authorities need to create legislation on the use of these robots? Do they need to legislate on pedestrian behaviour towards said robots?

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Situation

A: You are a young hipster who has the latest tech, and you firmly believe that robotisation is the future. Persuade B of the benefits of the Amazon Scout.

B: You are an old Luddite. You believe robot deliveries are impractical and undesirable. Persuade A of the benefits of having the human touch.

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Discuss quotes

"It has become very obvious that our technology has exceeded our humanity."

- Albert Einstein

"Never trust a computer that you can't throw out of a window."

- Steve Wozniak

"Technology is, of course, a double edged sword. Fire can cook our food but also burn us."

- Jason Silva

"There are three roads to ruin; women, gambling and technicians. The most pleasant is with women, the quickest is with gambling, but the surest is with technicians."

- Georges Pompidou

Student Handout PDFAmazon Robots

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Alexa Healthcare


1. Do you have voice search on your phone/mobile devices? What do you use it for? What do you say to it exactly?

2. Would you use a digital device for the following?

• managing money

• telling the time

• playing music

• videos of cats

• homework

• home security

• exercise

3. How good are the following at providing health advice? Would you follow their advice?

A chemist

The Internet

A family relative

Magazines

Medical journals

Free-phone numbers

Read article hereAlexa Healthcare Reading

4. Would you feel comfortable using machines for health advice?

5. If you wanted to ask Alexa a healthcare question, what would you say?

Complete the following:

"Alexa, how do I ______ a migraine?”; ‘Alexa, what are the _______ of flu?’; and “Alexa, what are the _______ of chickenpox?”

6. Match these symptoms to the above questions:

You'll have a raised temperature, a sore throat, and may have aches and pains.

Take an aspirin, and lie down in a cool, dark room. Apply a cold flannel to the brow.

You'll feel very tired and have a raised temperature. You will have a red rash covering your skin.

7. Who will benefit the most from using voice search for medical enquiries? Choose from the following: the Health Minister, the elderly, the blind, doctors

8. Do you agree with Big Brother Watch when they say that this is a 'data protection disaster waiting to happen'?

9. Is there an equivalent to Alexa in your country that offers voice-search medical advice?

10. Amazon stores voice recordings from Alexa permanently unless you delete them - the recordings are also sent to a team of technicians in India and Romania where they are listened to in order to improve Alexa's accuracy. Does this worry you?

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Situation

You are the UK health secretary. You have called a press conference to announce the Alexa/NHS voice assistant. Answer any of the questions from the awaiting journalists.

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Discuss comments

1. "Not only will you have a surveillance device in your house but you will be willingly telling it your most personal information. What could possibly go wrong?"

2. "The people that would use Alexa are probably the same ones that currently look up their symptoms on the internet before bothering their doctor. I don't think this is going to reduce any pressure on the NHS."

3. "Alexa, I've got a headache and a runny nose and a bit of a cough.......

4. 'Here would you like to buy this for £15 it will make you feel better......"

Student Handout PDFAlexa Healthcare


Wednesday, May 18, 2022

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Post Office Injustice


1. How would you describe the relationship that most people have with the post office in your country?  What does it do well/not so well? Is it regarded as a good place to work?

2. How would you describe the relationship that most Britons have with the Royal Mail (Think red letter boxes, postmen/women as members of the community, a long-standing institution)? 

2. How modern is the postal service in your country? Has it undergone many changes in recent years? Has its status changed at all; has technology/privatisation drastically altered how it works?

3. How do you imagine that the UK's postal services have changed in recent times?

Read article herePost Office Injustice Reading

4. What is your reaction to the article?

5. What was Post Office management thinking between 2000 and 2014?

a) There must be a lot of dishonest sub-postmasters/mistresses in the world.

b) Computer says OK, and technology is always right.

c) It's not my department's problem.

6. What would you do if you were in a similar situation i.e. you are in a semi-autonomous position with a large organisation that believes you have done wrong?

7. Have you heard of any other instances where computer issues have caused injustices like this? What happened?

8. Do you trust the software programmes at your place of work? What would you do if you didn't? Should employees back up their work on alternative software programmes?

9. If there were a financial shortfall at work (through no fault of your own) would you try and 'plug the gap' with your own money?

10. Imprisonment, broken marriages, ruined reputations, poor health outcomes: You are the CEO of the Post Office. How do you now manage this situation?

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Situation

You are the Post Office's CEO. You are holding a press conference announcing the measures you are going to take to help remedy this situation. Announce them and answer the awaiting journalists' questions.

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11. Do you know any other real-life miscarriage of justice stories? What happened?

12. Do you know of any fictional miscarriage of justice stories? What happened? (Think Count of Monte Cristo.)

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Discuss quotes

"Nobody gets justice. People only get good luck or bad luck."

--- Orson Welles

"Sometimes the wheels of justice grind slowly."

--- Terry Waite

“A computer lets you make more mistakes faster than any other invention with the possible exceptions of handguns and Tequila.”

― Mitch Ratcliffe

“Artificial intelligence is no match for natural stupidity”

― Albert Einstein

Student Handout PDFPost Office

Photo: SlWong

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Rent Your Clothes


 

1. When was the last time you bought something new to wear? How often do you buy new clothes?

 2. How do you decide when to throw clothes away?

3. How long do you think an item of clothing should last?

4. Do you think you follow fashion?

5. What do you do with your old clothes?

6. Do you ever recycle your clothes? How?

Read article hereRent Your Clothes Reading

7. Would you consider renting clothes from Zoa or Marks and Spencer, or their equivalents?

8. When buying clothes in a store, which of the following statements best sums you up when you are thinking of buying an item of clothing?

a) "Oh, look - it's been discounted - I'm definitely buying it!"

b) "OK, but I'll check online first to see if there's a better price."

c) "You'll only wear it once and then throw it away - so don't bother."

9. Under what circumstances do you see clothing-rental companies being successful? Do you think there will be an even demand for all types of clothing? Are there any types of clothes that won't be suitable for rental? Which ones?

10. Do you agree with the following statement: “Lots of customers’ behaviour is similar to renting already. Many consumers buy an item, try it on and then send it back — or wear it just once or twice. In terms of degree of effort, this behaviour is the same as renting." What hesitations might potential customers have about renting clothes?

11. Here are some of the savings that can be made by renting: items which sell for prices between £69 (€83) and £299 (€357), can be rented for four days from just £13 (€16). Does that sound like a good deal?

12. Hirestreet is the platform that offers its services to individual retailers, and thus creates economies of scale. Do you think that individual retailers could have their own rental operations and still be profitable?

13. 'White-labelling' of products already happens across a wide range of food/household items in the UK. What is the situation in your country? Are you happy to use white-label brands, or do you insist on having the original brand? Are there differences in quality associated with products that have been branded by the supermarket?

14. Can you think of any examples of a 'circular economy' in the products/services that people in your country buy/use?

15. Is the idea of having a more circular economy appealing to people in your country? In the UK, it's still a relatively new concept that has yet to take off, but it is gaining in popularity.

16. There are apps that are designed for selling your unused clothing. Do you have such apps?

17. Can we still justify 'fast fashion' as harmless fun? Will environmental concerns outweigh the profit that it generates?

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Situation

You are the head of commercial operations at Hirestreet. Convince your teacher, CEO of clothes retailer Andsuit, to add clothing rental to his existing retail operation.

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Discuss quotes

"I like my money right where I can see it…hanging in my closet." 

—Carrie Bradshaw

"Buy less. Choose well. Make it last. Quality, not quantity. Everybody's buying far too many clothes."

--- Vivienne Westwood

"When I get a little money I buy books; and if any is left I buy food and clothes."

--- Desiderius Erasmus

"Life for rent means that my life isn't really my own, I only rented it for a while, but if I don't manage to buy it, to own it, then nothing of what I think is mine is really mine."

--- Dido Armstrong

“How can anyone be silly enough to think himself better than other people, because his clothes are made of finer woolen thread than theirs.

 After all, those fine clothes were once worn by a sheep, and they never turned it into anything better than a sheep.”

― Thomas More

Student Handout PDFRent Your Clothes

Photo: Thirdman