1. Do you have voice search on your phone/mobile devices? What do you use it for? What do you say to it exactly?
2. Would you use a digital device for the following?
• managing money
• telling the time
• playing music
• videos of cats
• homework
• home security
• exercise
3. How good are the following at providing health advice? Would you follow their advice?
A chemist
The Internet
A family relative
Magazines
Medical journals
Free-phone numbers
Read article here: Alexa Healthcare Reading
4. Would you feel comfortable using machines for health advice?
5. If you wanted to ask Alexa a healthcare question, what would you say?
Complete the following:
"Alexa, how do I ______ a migraine?”; ‘Alexa, what are the _______ of flu?’; and “Alexa, what are the _______ of chickenpox?”
6. Match these symptoms to the above questions:
You'll have a raised temperature, a sore throat, and may have aches and pains.
Take an aspirin, and lie down in a cool, dark room. Apply a cold flannel to the brow.
You'll feel very tired and have a raised temperature. You will have a red rash covering your skin.
7. Who will benefit the most from using voice search for medical enquiries? Choose from the following: the Health Minister, the elderly, the blind, doctors
8. Do you agree with Big Brother Watch when they say that this is a 'data protection disaster waiting to happen'?
9. Is there an equivalent to Alexa in your country that offers voice-search medical advice?
10. Amazon stores voice recordings from Alexa permanently unless you delete them - the recordings are also sent to a team of technicians in India and Romania where they are listened to in order to improve Alexa's accuracy. Does this worry you?
..........
Situation
You are the UK health secretary. You have called a press conference to announce the Alexa/NHS voice assistant. Answer any of the questions from the awaiting journalists.
..........
Discuss comments
1. "Not only will you have a surveillance device in your house but you will be willingly telling it your most personal information. What could possibly go wrong?"
2. "The people that would use Alexa are probably the same ones that currently look up their symptoms on the internet before bothering their doctor. I don't think this is going to reduce any pressure on the NHS."
3. "Alexa, I've got a headache and a runny nose and a bit of a cough.......
4. 'Here would you like to buy this for £15 it will make you feel better......"
Student Handout PDF: Alexa Healthcare
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